Shipping Information

All orders are processed within 3 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 10 days of receiving your shipping confirmation email, please contact us at hello@genuinemujer.com with your name and order number, and we will look into it for you.

We also offer free local delivery for purchases of $35 or more.  Limited delivery area. Contact us to confirm if your order qualifies for the local delivery option

hello@genuinemujer.com